Job roles & responsibilities once fully trained:

· Build, Commissioning, and upgrades of NEC Software Solutions bespoke Communication and CAD (Computer Aided Dispatch) products solutions into our customer environments.

· Fault finding our product suite of solution/s at both hardware and software levels.

· When required, create, review and update NEC Engineering documentation, for example workplans, work instructions and technical guides.

· The role holder will be required to work professionally in liaison with several internal teams to coordinate various activities and gather / provide information required to complete the tasks at hand.

· The role can involve extensive customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication and interaction / service.

· The role will require working both in a team and, potentially autonomously where projects dictate a limited engineering requirement. An increasing level of autonomy is typically achieved after some time in post and suitable experience has been gained.

· Continually follow and adhere to NEC Software Solutions outlined process & procedures.

· Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones.

· Present a professional approach and attitude to all work undertaken.

· Promote a clean working environment. Adhere to all Health and Safety practices, rules and regulations.

Contact information

Apprenticeships Training